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Angkor TimesExperienced
Asked: April 4, 2025In: , ,

What is DG SuperApp? Why It Matters for Cambodia’s Digital Future In a significant step toward digital transformation, the Ministry of Post and Telecommunications (MPTC) of Cambodia recently launched the DG SuperApp—a revolutionary public service platform that’s already being called the ...Read more

What is DG SuperApp? Why It Matters for Cambodia’s Digital Future

In a significant step toward digital transformation, the Ministry of Post and Telecommunications (MPTC) of Cambodia recently launched the DG SuperApp—a revolutionary public service platform that’s already being called the cornerstone of Cambodia’s Digital Government. But what exactly is the DG SuperApp? Who is it for? And why should Cambodians pay attention to it?

Ministry of Post launches the high-performance ‘DG SuperApp’ platform

This article explores the meaning, purpose, features, and impact of the DG SuperApp, as well as who can benefit from using it in daily life, business, education, and governance.

🌐 What is the DG SuperApp?

The DG SuperApp, short for Digital Government Super Application, is a unified digital platform designed to integrate multiple government services, digital tools, and AI applications into one seamless mobile experience.

Launched in early 2025 in its pilot phase, the DG SuperApp marks a major milestone in Cambodia’s 2022–2035 Digital Government Policy framework, with the goal of accelerating e-governance, digital economy, and citizen-centric service delivery.

It’s not just another government app—it’s an all-in-one digital public service ecosystem that connects users to essential tools, including:

  • AI-powered Chatbot (DG ChatGPT)
  • Khmer-English Translation Tool (TranslateKH)
  • Form creation platforms (FormKH)
  • QR code generator
  • Public document storage (Go.gov.kh)
  • Workflow tracking systems (Flow.gov.kh)
  • Advanced AI tools like DG DeepSeek and DG Gemini

The DG SuperApp is free to download on both the Apple App Store and Google Play Store.

📱 Why Was the DG SuperApp Created?

Cambodia is moving quickly toward becoming a digitally empowered society, and the government recognizes that having fragmented digital services across different apps and platforms is inefficient and inconvenient. Citizens and civil servants often struggle with paperwork, long queues, and slow processes.

The DG SuperApp solves this problem by offering a centralized and user-friendly interface to access multi-sector public services, powered by artificial intelligence and modern digital frameworks.

“The goal is to speed up the transformation of Cambodia into a digital government by integrating services, improving access, and supporting education and business development,” said the Ministry in its official announcement.

It’s also part of the broader national development strategy for building an efficient, transparent, and responsive public sector.

🔍 Key Features of DG SuperApp

Let’s take a closer look at what the DG SuperApp offers:

1. DG ChatGPT – Free & Unlimited AI Access

An AI-powered assistant with ChatGPT-4-like capabilities, helping users with:

  • Research
  • Content creation
  • Learning and translation
  • Administrative tasks

This feature is a game-changer for students, teachers, businesspeople, and government workers alike, offering 24/7 support in both Khmer and English.

2. TranslateKH – Real-time Khmer-English Translation

A powerful tool for:

  • Translating documents and communications
  • Bridging the language gap in international business
  • Assisting tourists and foreign professionals

It enhances inclusivity and connectivity in Cambodia’s growing global economy.

3. Go.gov.kh – Public Document Repository

A centralized and secure cloud platform where:

  • Government documents are stored
  • Citizens can access public records
  • Transparency is enhanced

This promotes accountability and makes it easier to find official documents without physical visits to government offices.

4. FormKH – Digital Form Creator

Simplifies how:

  • Citizens submit applications
  • Government staff collect and process data
  • Entrepreneurs register their businesses

It’s a move away from paper-based bureaucracy and a step toward efficiency and sustainability.

5. Flow.gov.kh – Workflow Automation & Tracking

A backend system that:

  • Automates approval processes
  • Tracks public service requests
  • Reduces corruption and delays

This is essential for both internal government workflows and public service interactions.

6. QR Code Generator

Quickly generates QR codes for:

  • Payments
  • Identity verification
  • Digital promotions

This is particularly useful for small business owners and digital marketers.

7. Future AI Tools (DG DeepSeek, DG Gemini)

These AI tools are designed to:

  • Support high-level analytics
  • Enhance decision-making in government planning
  • Help researchers, students, and entrepreneurs access smart tools for innovation

👥 Who Should Use DG SuperApp?

The DG SuperApp is designed to be inclusive and accessible to everyone in Cambodia, but it has specific benefits for different groups:

1. Government Officials

  • Simplify workflows and communication
  • Automate processes for service delivery
  • Improve policy research through integrated AI tools

“With AI and automation, we’re empowering government staff to deliver faster, smarter, and more transparent services,” said an MPTC digital transformation officer.

2. Citizens

  • Access documents and services from home
  • Submit forms without visiting government offices
  • Communicate in both Khmer and English more efficiently

This reduces waiting time, travel costs, and confusion in dealing with multiple departments.

3. Business Owners & Entrepreneurs

  • Register businesses and submit documents online
  • Generate QR codes for product marketing
  • Use AI tools for writing, translations, and business research

Small and medium-sized enterprises (SMEs) benefit from the reduction in red tape and better access to government resources.

4. Students & Researchers

  • Use DG ChatGPT and DG Gemini for learning
  • Translate educational content easily
  • Store, manage, and share academic documents

The SuperApp makes digital literacy and knowledge access more inclusive, even in rural areas.

5. Foreigners & Tourists

  • Translate between Khmer and English
  • Access government updates and services
  • Communicate more effectively with local authorities

This is crucial for Cambodia’s tourism recovery and its ambitions to attract foreign investors and professionals.

💡 Why Is DG SuperApp a Game Changer for Cambodia?

Cambodia is rapidly urbanizing, and smartphone penetration is high, even in rural areas. But until now, digital services have been disjointed, and many government functions still required in-person visits and paperwork.

The DG SuperApp changes that by bringing multiple services into one platform, promoting:

  • E-Governance
  • Digital Economy
  • AI for Development
  • Transparent Public Service Delivery

With this single app, the Cambodian government is signaling a shift from analog governance to digital empowerment, backed by automation, AI, and citizen engagement.

🧠 The Role of AI in Cambodia’s Digital Future

The integration of AI tools like DG ChatGPT, DG DeepSeek, and DG Gemini reflects Cambodia’s strategic bet on artificial intelligence as a national development tool. These tools:

  • Help analyze big data for policymaking
  • Educate and empower the population
  • Support Cambodia’s goal to become a regional innovation hub

“We believe digital government is the foundation of digital society and a digital economy,” said a spokesperson from MPTC during the launch.

📥 How to Get Started?

The DG SuperApp is currently in pilot phase, meaning it’s being tested and improved with user feedback.

To download:

  • Search “DG SuperApp” in your Apple App Store or Google Play Store
  • Install for free
  • Begin exploring features tailored for different needs

For help, users can contact:

📊 What’s Next for DG SuperApp?

MPTC has made it clear that more features will be added soon, including:

  • E-payment integrations
  • Government-to-Citizen (G2C) services
  • More powerful language models and datasets
  • Links to private sector innovations

As Cambodia prepares for Smart Nation 2035, the DG SuperApp will be a central tool in shaping how citizens, businesses, and institutions interact with the state.

🧭 Final Thoughts

The DG SuperApp is more than just an app—it’s a vision for a smarter, more connected Cambodia. By bringing together artificial intelligence, digital services, and inclusive access, it’s laying the foundation for a government that listens, responds, and evolves with its people.

Whether you’re a student in Siem Reap, an entrepreneur in Phnom Penh, or a civil servant in Kampong Cham, the DG SuperApp has something that can simplify your daily life, accelerate your goals, and connect you to a more efficient future.

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Angkor Times
Angkor TimesExperienced
Asked: March 18, 2025In: , ,

With an average annual growth rate of 6 percent, Cambodia’s economic rise in the region is remarkable. However, experts argue that sustaining this momentum requires urgent attention to the country’s skills gap, which affects multiple sectors. A survey conducted last ...Read more

With an average annual growth rate of 6 percent, Cambodia’s economic rise in the region is remarkable. However, experts argue that sustaining this momentum requires urgent attention to the country’s skills gap, which affects multiple sectors. A survey conducted last year identified significant skill shortages, making it increasingly difficult for companies to hire qualified candidates. As Cambodia moves towards graduating from the Least Developed Country (LDC) status by 2029, addressing these skill shortages will be a crucial factor in maintaining economic growth.

Shortage Skills in Cambodia

Heng Sour, Minister for Labour and Vocational Training, emphasized that: “We understand that developing human capital is key to maintaining Cambodia’s competitiveness.” This is a fundamental aspect of any successful economic model.

Minister of Labour and Vocational Training Heng Sour speaks at the Cambodia-Asean Business Summit 2025 held recently at the Sofitel Phnom Penh Phokeethra in the capital. MLVT
Minister of Labour and Vocational Training Heng Sour speaks at the Cambodia-Asean Business Summit 2025 held recently at the Sofitel Phnom Penh Phokeethra in the capital. MLVT

The Skills Gap Across Multiple Sectors

Cambodia has shown strong economic performance over the past two decades. While the pandemic affected growth, the country is now on a recovery path. However, a major obstacle to sustaining growth is the widening skills gap, which threatens to slow down progress. Analysts and industry experts warn that failing to address this issue could hinder Cambodia’s economic aspirations.

An illustration of one of the survey results of EuroCham Skills Gap Assessment 2024. EuroCham
An illustration of one of the survey results of EuroCham Skills Gap Assessment 2024. EuroCham

The skills gap is visible across all sectors of the economy, including tourism, manufacturing, construction, IT and IT-enabled services (ITES), banking and finance, education, and agriculture. The country struggles with a shortage of skilled workers even in low-to-medium skill-intensive industries. There is a significant disconnect between the skills required by businesses and the training provided by educational institutions, both academic and vocational.

A survey by EuroCham, in partnership with the Swiss Agency for Development and Cooperation and Swiss Contact, identified widespread skill shortages in Cambodia. It highlighted that businesses face substantial hiring challenges and that technical and soft skills training—particularly in leadership, quality control, and project management—are critically needed.

Many small businesses remain unaware of available training programs. The survey revealed that a large portion of companies prefer in-person training and are willing to invest in employee development.

Tourism & Hospitality

Tourism is a vital part of Cambodia’s economy, contributing nearly 10 percent of GDP. The government has introduced strategies like ‘Cambodia – Beyond Angkor Wat’ to diversify tourism offerings. Despite these efforts, the industry faces an acute shortage of skilled workers, especially as it competes with neighboring countries like Vietnam and Thailand.

To address this, the Ministry of Tourism launched the Hospitality Kampuchea (HoKa) program, an industry-based training initiative that has earned international recognition. Currently in its third phase, HoKa aims to train nearly 14,000 individuals, focusing on areas such as front office operations, housekeeping, food and beverage services, cooking, barista skills, and community tour guiding.

However, industry insiders stress that more such programs are needed. If Cambodia does not scale up its training efforts, the tourism sector could face serious setbacks, impacting the broader economy.

Jovany Antonio, an American investor in Cambodia’s F&B sector, highlighted the challenge: “The current local workforce supply substantially falls short of meeting the demand from the tourism and hospitality sectors.”

He also pointed out a major issue: “Businesses that invest in training employees often lose them to competitors, creating a cycle of continuous hiring and retraining, which is both costly and time-consuming.”

Manufacturing

The manufacturing sector is also struggling with a shortage of skilled labor, particularly in mid- and high-skill positions. A report from the Cambodia Development Research Institute (CDRI) found that most companies rely on low-skilled workers who lack formal vocational training. Businesses value work experience over formal education and often conduct in-house training due to the lack of relevant Technical and Vocational Education and Training (TVET) programs.

To address these gaps, the government launched the ‘TVET 1.5M’ program in November 2023. This initiative aims to provide vocational training to 1.5 million young people from poor and vulnerable backgrounds. So far, 80,000 have registered, with 30,000 currently in training and 20,000 having graduated. The program offers training in 45 majors across 10 key industries, including construction, energy, IT, manufacturing, mechanics, automotive repair, and tourism.

Speaking at the Cambodia-ASEAN Business Summit 2025, Hem Vanndy, Minister of Industry, Science, Technology, and Innovation, emphasized the importance of upskilling: “Upskilling is not only crucial for addressing the skills gap but also for ensuring job security in the face of AI and automation.”

Information Technology (IT)

The IT sector is another area experiencing a severe skills shortage. The demand for skilled IT professionals—particularly in artificial intelligence (AI), data science, and cybersecurity—has surged due to Cambodia’s rapid digital transformation. However, the local workforce struggles to meet industry needs, forcing businesses to rely on foreign expertise.

Dr. Tam Sakirin, Dean of Information and Communication Technologies at the University of Puthisastra, highlighted the issue: “The country’s digital growth is being hampered by a lack of qualified professionals. We need a concerted effort to develop a strong IT talent pipeline aligned with industry needs.”

Dr. Tam suggested several solutions:

  • Modernizing and strengthening ICT education to include in-demand fields like AI, Data Science, and Cybersecurity.
  • Offering short-term skill development programs, such as coding boot camps and certification courses.
  • Encouraging public-private partnerships between universities and tech firms to provide internships, co-teaching initiatives, and technology competitions.
  • Incentivizing private-sector investment in talent development through tax breaks and financial incentives.
  • Establishing international collaborations with universities in advanced IT hubs like South Korea, Singapore, and Japan to facilitate student exchanges and joint research projects.

The Way Forward

Addressing Cambodia’s skills gap is critical for sustaining economic growth and achieving its LDC graduation goals. While various government initiatives, such as TVET 1.5M and HoKa, are making progress, there is still a long way to go. The private sector, educational institutions, and policymakers must collaborate to ensure that workforce development aligns with industry demands.

The road ahead will require continuous investment in education, vocational training, and professional development. If Cambodia successfully tackles these skill shortages, it can strengthen its competitiveness and create better job opportunities for its people.

What do you think about the skills gap in Cambodia? Have you faced challenges in finding skilled workers or job opportunities? Share your thoughts in the comments and spread this discussion by sharing this blog post with others!

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Angkor Times
Angkor TimesExperienced
Asked: March 14, 2025In: , , , , , ,

The rapid advancement of digital technology has transformed industries worldwide, and Cambodia is no exception. Recognizing the importance of digital skills and technological innovation, the Ministry of Post and Telecommunications (MPTC) has launched the Digital Community of Cambodia (DCC)—a nationwide ...Read more

The rapid advancement of digital technology has transformed industries worldwide, and Cambodia is no exception. Recognizing the importance of digital skills and technological innovation, the Ministry of Post and Telecommunications (MPTC) has launched the Digital Community of Cambodia (DCC)—a nationwide platform designed to connect digital professionals, entrepreneurs, and tech enthusiasts.

What is the Digital Community of Cambodia? Why You Need to Join?
What is the Digital Community of Cambodia? Why You Need to Join?

In collaboration with the Ministry of Education, Youth, and Sports (MoEYS), the Cambodian government has further strengthened this initiative by establishing the Digital Professionals Association, aimed at fostering expertise in various digital fields. This article explores what the Digital Community of Cambodia is, its purpose, and why you should consider joining this growing network of digital experts.

What is the Digital Community of Cambodia?

The Digital Community of Cambodia (DCC) is an online platform created to bring together professionals, students, and experts in the field of digital technology. It serves as a hub for collaboration, skill enhancement, and networking among individuals who are interested in Cambodia’s digital transformation.

DCC was officially launched in September 2023 by MPTC, and in 2024, the ministry took it a step further by establishing the Digital Professionals Association, which divides digital professionals into specialized communities based on their areas of expertise.

Key Focus Areas of the Digital Professionals Association:

  1. Telecommunications – Mobile networks, internet services, and satellite communications.
  2. Software Development – Programming, application development, and system design.
  3. Cloud Technology – Cloud computing, storage solutions, and virtualized services.
  4. Artificial Intelligence (AI) – Machine learning, natural language processing, and AI-driven innovations.
  5. Cybersecurity – Data protection, hacking prevention, and secure networking.
  6. Blockchain – Cryptocurrency, smart contracts, and decentralized applications.
  7. Internet of Things (IoT) – Smart devices, automation, and sensor technologies.
  8. Data Science – Big data analytics, data visualization, and predictive modeling.
  9. Robotics – Automation, industrial robotics, and AI-powered machinery.

This initiative aligns with Prime Minister Hun Manet’s vision of transforming Cambodia into a digital economy and enhancing the country’s technological capabilities.

Why You Should Join the Digital Community of Cambodia?

Becoming a member of the Digital Community of Cambodia offers numerous benefits, particularly for those looking to expand their knowledge, network with like-minded professionals, and contribute to Cambodia’s digital transformation. Here are some key reasons why joining DCC is a great opportunity:

1. Expand Your Professional Network

By joining DCC, you gain access to a vast network of digital professionals, industry experts, and tech entrepreneurs. This community fosters collaboration, helping members find business partners, mentors, and career opportunities in Cambodia’s digital sector.

2. Skill Development and Training

The Digital Professionals Association offers workshops, training sessions, and certifications in various digital fields. Whether you’re a student or a professional, these programs can help you stay updated with the latest technological advancements and improve your skillset.

3. Career Advancement and Job Opportunities

The digital economy in Cambodia is growing rapidly, and companies are constantly looking for skilled professionals in AI, cybersecurity, blockchain, and other tech fields. Being part of DCC increases your chances of discovering new job opportunities and career growth.

4. Government Support and Industry Recognition

As a government-backed initiative, the Digital Community of Cambodia provides credibility and recognition to its members. It connects individuals with industry leaders, policymakers, and organizations that shape Cambodia’s digital economy.

5. Access to Digital Resources and Funding Opportunities

Entrepreneurs and startups can benefit from resources, grants, and investment opportunities available within the community. Government agencies and private sector partners often provide funding for digital innovation projects.

6. Participation in National and International Tech Events

Members of DCC can participate in national and international conferences, hackathons, and exhibitions. These events serve as platforms to showcase digital innovations, gain exposure, and connect with global tech leaders.

7. Strengthening Cambodia’s Digital Economy

Joining DCC allows you to contribute to the country’s digital growth. By sharing knowledge, collaborating on projects, and participating in digital initiatives, members play an active role in Cambodia’s technological advancement.

8. Innovation and Research Opportunities

The Digital Community of Cambodia encourages innovation by promoting research in AI, blockchain, and IoT. If you have ideas for digital solutions, this platform provides the right environment to develop and test them.

9. Exclusive Membership Perks

Members of DCC can enjoy exclusive benefits such as discounts on tech courses, priority access to government projects, and invitations to private networking events.

10. Easy Registration Process

Joining the Digital Community of Cambodia is simple. Interested individuals can register on the official website at https://dcc.gov.kh. For further information, you can contact 077 630 142.

Conclusion

The Digital Community of Cambodia is an essential initiative that fosters technological growth, enhances digital skills, and connects professionals in Cambodia’s digital sector. Whether you’re a student, an entrepreneur, or a tech expert, joining DCC provides numerous benefits, including networking opportunities, career growth, and access to exclusive digital resources.

By participating in this community, you contribute to Cambodia’s vision of becoming a digital economy powerhouse in Southeast Asia. Don’t miss this opportunity—register today and be part of Cambodia’s digital future!

For more details, visit: https://dcc.gov.kh or call 077 630 142.

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Angkor Times
Angkor TimesExperienced
Asked: March 13, 2025In: , , , ,

Marketing is evolving rapidly, and staying ahead of the latest trends is crucial for businesses looking to maintain a competitive edge. As we approach 2025, new technologies, consumer behaviors, and digital innovations are shaping the marketing landscape. In this article, ...Read more

Marketing is evolving rapidly, and staying ahead of the latest trends is crucial for businesses looking to maintain a competitive edge. As we approach 2025, new technologies, consumer behaviors, and digital innovations are shaping the marketing landscape. In this article, we’ll explore the top seven marketing trends that businesses need to embrace to succeed in the coming year.

Top 7 Marketing Trends You Need To Know in 2025
Top 7 Marketing Trends You Need To Know in 2025

1. AI-Powered Marketing Strategies

Artificial Intelligence (AI) is revolutionizing marketing by automating processes, personalizing content, and optimizing campaigns. AI-driven tools help businesses analyze consumer data, predict trends, and enhance customer experiences in real time. According to recent reports, 64% of marketers are increasing their investment in AI-powered marketing solutions.

Actionable Tip: Leverage AI for content generation, customer segmentation, and predictive analytics. Tools like ChatGPT, Jasper AI, and HubSpot AI can streamline marketing efforts and improve efficiency.

2. The Growth of Influencer and Creator Marketing

Influencer marketing is no longer limited to B2C brands. B2B businesses are now collaborating with industry experts and micro-influencers to build credibility and trust. LinkedIn reports that 61% of B2B marketers plan to increase their influencer marketing budgets in 2025.

Actionable Tip: Identify niche influencers in your industry and partner with them to create authentic, engaging content that resonates with your target audience.

3. Short-Form Video Content Will Dominate

Short-form videos continue to dominate digital platforms, with platforms like TikTok, YouTube Shorts, and Instagram Reels gaining massive popularity. Studies show that 55% of B2B marketers report the highest ROI from short-form video content, while 63% of buyers rely on video content for purchase decisions.

Actionable Tip: Create short, engaging videos showcasing product features, customer testimonials, and industry insights. Leverage platforms like LinkedIn Video and TikTok for Business to expand reach.

4. The Rise of Interactive and Immersive Experiences

With advancements in AR (Augmented Reality) and VR (Virtual Reality), brands are focusing on creating immersive marketing experiences. Interactive content, such as AR filters, 360-degree videos, and virtual showrooms, is becoming more common as customers seek engaging digital experiences.

Actionable Tip: Incorporate AR filters on social media platforms or create virtual product demos to give consumers a hands-on experience before purchasing.

5. Personalized and Data-Driven Marketing

Consumers expect hyper-personalized content tailored to their preferences. With advancements in AI and machine learning, businesses can now analyze customer data to deliver highly targeted marketing messages. A report by McKinsey states that personalized marketing can increase ROI by 20%.

Actionable Tip: Use CRM and AI-driven analytics to segment your audience and personalize email marketing, product recommendations, and social media ads.

6. The Shift Toward Sustainable and Ethical Marketing

Consumers are increasingly prioritizing brands that align with sustainability and ethical practices. Businesses must showcase their commitment to environmental and social responsibility through transparent marketing efforts.

Actionable Tip: Highlight sustainability initiatives, ethical sourcing, and corporate social responsibility in your marketing campaigns. Use eco-friendly packaging and carbon-neutral practices to appeal to conscious consumers.

7. The Evolution of SEO and Voice Search

SEO is evolving with AI-driven search engines and voice-activated assistants like Google Assistant and Alexa. More users are searching using voice commands, changing the way content needs to be optimized.

Actionable Tip: Optimize content for voice search by using conversational keywords and FAQ-style content. Ensure your website loads quickly and is mobile-friendly to rank higher on search engines.

Conclusion

The marketing landscape in 2025 will be defined by AI innovations, influencer collaborations, immersive experiences, and personalized content. By staying ahead of these trends, businesses can create impactful campaigns and build stronger connections with their audiences.

Are you ready to take your marketing strategy to the next level? Contact us today to explore customized solutions tailored to your business needs!

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Angkor Times
Angkor TimesExperienced
Asked: March 10, 2025In:

In recent years, digital payments have rapidly gained popularity around the world, offering a seamless and efficient way to conduct transactions. Among these innovations is Cambodia’s Bakong QR code payment system, a project launched by the National Bank of Cambodia ...Read more

In recent years, digital payments have rapidly gained popularity around the world, offering a seamless and efficient way to conduct transactions. Among these innovations is Cambodia’s Bakong QR code payment system, a project launched by the National Bank of Cambodia (NBC) to create a more modern and accessible payment ecosystem. With the increasing global reliance on digital transactions, many are now wondering whether they can use the Bakong QR code payment system while traveling abroad, particularly in China.

The short answer is yes—thanks to an exciting new development, Cambodians can now use the Bakong QR code payment system in China, making it easier than ever for citizens and tourists to make payments while abroad. This is possible through the partnership between Cambodia’s National Bank and UnionPay International (UPI), which has resulted in the second phase of cross-border QR Code payment transactions.

Bakong QR Code Payment in China
Bakong QR Code Payment in China

Serey announced this during the official launch of ‘Phase 2: Bakong Outward Cross-Border Payment’ in the presence of Ho Wai Man, General Manager of the Bank of China Credit Card (International) Ltd and Larry Wang, CEO and Deputy Chairman of the UnionPay International (UPI) in Phnom Penh, on March 10.

The launch of ‘Phase 2: Bakong Outward Cross-Border Payment’ in collaboration with the UPI follows the successful introduction of the ‘Phase 1: Inward Cross-Border Payment’ launched in December 2023.

“Today’s event marks a significant milestone in our partnership and underscores our commitment to innovating and digitalising financial services, driving sustainable and inclusive growth,” Serey said.

The Launch of Cross-Border QR Code Payments

On a momentous occasion, the National Bank of Cambodia and UnionPay International officially launched the second phase of cross-border QR Code payment transactions. This new phase of development has opened up a host of possibilities for Cambodians traveling or doing business in China and beyond. The second phase of the project was officially launched with a ceremony presided over by Her Excellency Dr. Chea Serey, the Governor of the National Bank of Cambodia, alongside key figures such as Mr. Larry Wang, CEO and Vice Chairman of the Board of Directors of UPI, and Mr. Ho Wai Man, General Manager of Bank of China Credit Card (International) Ltd.

Serey emphasised that with the Bakong App users – later some of the banks will join the initiative – will be able to scan the WeChat QR code in China.

The launch ceremony was not just a symbolic gesture—it marked the beginning of a more connected and digital financial world. With this initiative, the integration of Cambodia’s QR Code payment system with UnionPay’s payment network and WeChat Pay enables Cambodians to make cross-border payments via QR code scanning. This development is a game changer, providing greater convenience for both individuals and businesses by facilitating easy and fast transactions between Cambodia and China.

How the System Works

The system works by connecting the National Bank of Cambodia’s Bakong payment card system with UnionPay’s international payment network. UnionPay is one of the largest and most widely recognized payment networks in China and many other countries. With this connection in place, Cambodians can now make payments in China by simply scanning a QR code through UnionPay’s payment card scanner.

Also read: Can I Use Bakong QR Code Payment in Japan?

Serey continued, “Regarding remittances through the UPI payment platform, we [NBC] are excited about this development, as there are many Chinese workers in Cambodia and Cambodians working in China. This will help them make safe and secure remittances to their families.”

This development is particularly noteworthy because UnionPay, which is widely accepted in China and various other regions, will now allow the integration of Cambodia’s local payment system with a global one. This is a significant step in bringing Cambodia’s financial infrastructure into alignment with international standards, enhancing both the convenience and efficiency of cross-border payments.

Benefits for Cambodians in China

For Cambodians traveling to China, this new payment system offers numerous advantages. First and foremost, it eliminates the need for travelers to carry large amounts of foreign currency, which can be inconvenient and risky. By using the Bakong QR code payment system, users can make purchases at a wide range of businesses across China, just like they would with local Chinese payment methods such as Alipay or WeChat Pay.

Serey said, “This initiative offers opportunities to maximise trade and streamline cross-border payments and remittances. This, in turn, supports the local economy, promotes the use of the Riel currency.”

This new system is especially helpful for tourists, who often face challenges when trying to make payments in foreign countries. In the past, relying on international credit cards or cash could be costly due to exchange rates and transaction fees. However, with Bakong, Cambodian tourists can now make payments in Chinese Yuan (CNY) at a reasonable cost, as the transactions are conducted through a seamless digital platform that bridges the gap between Cambodia’s and China’s financial systems.

Also read: What is the Digital Community of Cambodia? Why You Need to Join?

Moreover, this initiative provides Cambodians with the ability to make cross-border transactions more smoothly. This can be especially valuable for those involved in business or trade, as it reduces the reliance on traditional banking systems and facilitates faster, more cost-effective payments.

Expanding Trade and Tourism

The Bakong QR Code payment system’s expansion into China is not just a win for individual consumers but also a significant step forward in strengthening the economic ties between Cambodia and China. By allowing for easier payment transactions between the two countries, this system can help foster greater trade and tourism. Cambodian businesses looking to expand into the Chinese market can now accept payments more easily, helping them tap into a massive consumer base.

At the same time, the introduction of this payment system provides a boost to tourism, allowing Chinese tourists visiting Cambodia to make payments through the same system. As Cambodia’s tourism industry continues to grow, providing a seamless payment experience for foreign visitors is essential for attracting more tourists and increasing overall tourism revenue.

By facilitating smooth cross-border payments, the initiative also promotes investment opportunities. Investors and businesses engaged in cross-border trade will find this system particularly beneficial, as it simplifies the process of making payments and transferring funds across borders. This development is expected to drive more economic activity between the two countries, contributing to sustainable economic growth and development in both nations.

Strengthening Cambodia’s Financial Landscape

The implementation of Bakong and its integration with UnionPay International represents a significant milestone in Cambodia’s journey towards modernizing its financial system. As one of the first ASEAN nations to introduce a national QR code payment system, Cambodia is positioning itself as a leader in financial innovation in the region. This development is not just about improving payment systems—it’s about creating an inclusive financial environment that benefits both local citizens and international businesses.

Also read: How Many Financial Institutions Operate the Bakong System in Cambodia?

Through this cross-border QR code payment initiative, Cambodia is not only improving the convenience and accessibility of payments for its own citizens but also encouraging the use of digital financial tools that support sustainable economic growth. This is in line with the broader goal of the National Bank of Cambodia to enhance financial inclusion, promote digital financial services, and ensure that the country remains competitive on the global stage.

Looking to the Future

The second phase of the Bakong QR Code payment system is just the beginning. As more countries and regions adopt digital payment systems, the opportunities for Cambodians to use the Bakong system abroad will continue to grow. With ongoing support from financial institutions like UnionPay and innovations in digital payments, Cambodia’s QR code system could soon be integrated into additional international networks, making it even easier for Cambodians to conduct transactions worldwide.

This development signals a bright future for Cambodia’s financial sector and highlights the growing importance of digital payment systems in an increasingly interconnected world. Whether you’re a Cambodian citizen traveling to China for business or leisure, or a Chinese tourist visiting Cambodia, the ability to use the Bakong QR code payment system will undoubtedly make your financial transactions easier and more convenient. As the system evolves and expands, it will continue to shape the future of cross-border payments and financial inclusion in Cambodia and beyond.

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