Tensions unfolded outside the National Bank of Cambodia in Phnom Penh as around 200 creditors linked to Huione Pay Plc and H Pay Service Plc gathered in protest, blocking traffic for hours while demanding clarity on how to recover their funds, and in response the central bank stepped forward with a firm but structured message that aims to answer a key question many are asking, NBC clarifies claim process for Huione Pay and H Pay protesters by outlining two distinct legal pathways depending on the company involved.
Huione Pay case considered closed but legal options remain
For creditors of Huione Pay Plc, the central bank made its position clear that the company has already completed its liquidation process and settled its obligations following the revocation of its license, effectively marking the end of its regulatory and financial responsibilities under NBC oversight, and this closure was reinforced when the company was officially removed from the business registry of the Ministry of Commerce on June 19, 2025, meaning any new or unresolved claims fall outside the jurisdiction of the central bank, however NBC emphasized that this does not strip creditors of their rights, as they can still pursue legal action through Cambodia’s court system, positioning the judiciary as the only remaining channel for those seeking compensation tied to Huione Pay.
H Pay creditors directed to submit claims within strict deadline
In contrast, the situation for H Pay Service Plc remains active and procedural, with NBC confirming that the company’s license was revoked on March 20 and that a liquidation firm was officially appointed on April 10 to manage the process, creating a structured framework for creditors to follow, and as part of this effort the firm has called on all creditors to submit supporting documents within 30 days to a designated location in Sen Sok district, a step that is critical for verifying claims and ensuring that any remaining assets are distributed fairly and transparently, NBC stressed that full cooperation with the liquidation process is essential if creditors want their claims to be properly reviewed and considered.
Protest highlights urgency and frustration among creditors
Despite the central bank’s efforts to engage directly with representatives, including a meeting with 10 individuals claiming to speak on behalf of creditors from both companies, frustration on the ground remained visible as protesters continued their demonstration outside NBC headquarters, many of whom were reportedly foreign nationals, underscoring the urgency and financial pressure faced by those involved, and while NBC acknowledged these concerns it urged all parties to remain calm and resolve disputes through lawful and peaceful means rather than public disruption.
Conclusion
The situation ultimately draws a clear line between two paths for affected creditors, those linked to Huione Pay must now turn to the courts as the only avenue for redress, while H Pay creditors still have an opportunity to recover funds through an ongoing liquidation process that requires timely action and proper documentation, and as NBC clarifies claim process for Huione Pay and H Pay protesters, the message is straightforward, legal procedures, not protests, are the path forward for resolving these financial disputes.